Company News

5 Easy Steps to Reduce Local Phone Bills

info@realcomsolutions.com — Fri, 29 Jul 2011 17:36:00 GMT

Industry experts estimate that up to 80% of all Telco invoices have inaccuracies. RealCom Solutions identifies 5 easy ways to reduce local spending.

Tags: telecom expenditures,local service,telecom audit,t1

Hosted Solutions Help the Bottom Line

info@realcomsolutions.com — Mon, 18 Jul 2011 04:44:00 GMT

A recent study sponsored by Microsoft finds that SMB's (small and medium businesses) using hosted IT solutions are more profitable.

Tags: Hosted solutions,servers,hosted services,cloud technology,web-conferencing

5 Ways to Improve VOIP Security

info@realcomsolutions.com — Sat, 09 Jul 2011 04:12:00 GMT

VOIP technology continues to evolve and mature, successfully replacing traditional TDM solutions. Cautious IT professionals are looking to VOIP to help reduce telecom expenses but still cite security as a key concern. A report from WAFA shares 5 keys to improve VOIP security specifically for your business computers.

Tags: VOIP,security,wireless access,business computers,broadband

IT Spending Growing in 2011

info@realcomsolutions.com — Fri, 01 Jul 2011 04:59:00 GMT

Top industry analysts predict increased IT spending in 2011, driven by telecom and mobile devices.

Tags: TEM,telecom equipment,IT spending,mobile devices

Cash is King... No Wait, Data is King!

info@realcomsolutions.com — Fri, 03 Jun 2011 19:30:00 GMT

The data revolution has begun. Surprisingly, it is not tweets, emails or web pages that are driving the data expansion these days. It is video consumption.

Tags: VOIP,video usage,data expansion,networks,video conferencing

Does your business need spring cleaning?

info@realcomsolutions.com — Thu, 19 May 2011 19:04:00 GMT

Leading time-management author addresses tips for how to clean up your business and improve overall productivity.

Tags: telecommunications services,communication needs,audit,operating margins

Can the virtual workplace boost morale?

info@realcomsolutions.com — Fri, 06 May 2011 19:55:00 GMT

The answer is yes, according to the October 2010 Cisco World Report.

Tags: VOIP,voice and data integration,security,virtual

Earth Day April 22nd... how can your telecom solution help the environment?

info@realcomsolutions.com — Thu, 21 Apr 2011 22:00:00 GMT

Around the world people are celebrating Earth Day tomorrow. With a greater emphasis and enhanced awareness on saving our natural resources, business are being tasked with seeking enviromentally friendly solutions. How could your phone system help you go green?

Tags: Earth Day,communications solution,VOIP,telephone system,Go Green

Call Center Dropped Calls… Who is to blame?

info@realcomsolutions.com — Fri, 18 Mar 2011 05:53:00 GMT

Dropped calls are not new. They happen to small contact centers, large contact centers and everyone in between. And while it may appear to be a common challenge for contact center leaders, the cost associated with dropped calls is significant and real.

Tags: dropped calls,inbound calls,outbound calls,network,hardware

Shoe Shopping and Telephones = Great Customer Service

info@realcomsolutions.com — Mon, 31 Jan 2011 21:54:00 GMT

Zappos.com CEO and founder Tony Hsieh talks about his company's success in his recent book, Delivery Happiness. During his review of branding through customer service he highlights the true value of "telephone service". He comments specfically on how the telephone is the most effective tool for executing and delivering a positive customer experience.